It's getting quite exciting - I finally groped my way through requesting a refund for the $25 American made me shell out in Miami in May when I had already shelled out $25 the day before for baggage when I left TCI. It was an international flight, they said, when I got my credit card statement and complained, and told me to request a refund if I wasn't happy.
I wasn't happy, but the refund process is so *%#*$ difficult I've given up several times before.
MAYBE prompted by the knowledge I need a new stove I was a bit more persistent today - or am I helped with Mars training Venus, who knows - but lo and behold I've managed to submit my request for a refund and can now wait for the Refund Specialist (!) to give me an answer.
God willing it will come while Mars is still in the eighth and I'll have a bit of fight in me.
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